Return & Refund Policy – Lelo Watch

1. Return Policy

• Returns are accepted within 7 days of delivery.
• Product must be unused and in original packaging.

2. Non-Returnable Items

• Used or damaged products
• Items without original packaging

3. Refund Policy

• Refund will be processed after product inspection.
• Prepaid orders: Refund to original payment method
• COD orders: Refund via bank transfer or UPI

4. Replacement

• Defective or damaged products are eligible for replacement.

5. Return Shipping

• Customer may need to pay return shipping unless product is defective.

6. Refund Time

• Refund will be processed within 5–7 business days after approval.

7. Contact

📧 Email: padmajain86@gmail.com